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Solutions for Travel Agency

AI chatbots for travel agency
Your passport to better CX

Give your customers the best experience before, during, and after takeoff in multiple languages with AIXL. 

Launch with ease

24/7 AI Chatbot for faster service

Masterfare improved its customer support by providing instant, personalized, 24/7 support in multiple languages with AI solutions tailored to travel companies. 

83%

First Contact Resolution

83% of customer inquiries were resolved on first contact.

36%

Staff Reduction

Chubbies was able to reduce customer service agents by 36%.

27%

Increased Sales

With the website automated with 24/7 AI chatbot, sale increased by 27%.

67%

Returning Customers

Enhanced customer service meant that happy customers returned frequently.

Live Chat

Easily train AIXL for more personalised support

Masterfare was looking for an automation solution to help their customer support team. 

Having found AIXL,  they harness the power of cutting-edge AI technology to offer their customers consistently high-quality support with a personal touch. AIXL’s AI Chatbot solution stood out from the crowd on both counts. It enabled their support team to train and personalise the chatbot to meet their high customer service standards.

  • Increased efficiency AIXL handled routine inquiries and tasks, freeing up human agents to focus on more important issues.
  • Easily scalable AIXL easily managed sudden spikes in chat volumes, during festive periods without affecting service quality.
  • Cost savings Chubbies significantly reduced operational costs by automating a significant portion of inquiries to AIXL.
Testimonials

These real-life stories showcase the impact we make every day

The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.

Frederic Hill CX Director

"We wanted our CX team to directly craft the experience that ourAI chatbot would deliver. The bot-building UI was easy for our CX agents to pick up, and they have successfully been able to improve workflow efficiencies."

Resolve

Masterfare resolved inquiries & automated support processes with AIXL

See how some of the world's leading travel companies found success handling unexpected surges in requests, scaling their support team without hiring additional agents, and reducing operating costs with customer service automation.

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Orders

Provide real-time updates on order status and delivery tracking, help customers with damaged or missing items, and prioritize special order requests.

FAQs

Instantly resolve repetitive questions on returns policy, discounts, product details, and more. Gather information upfront before escalating complex queries to a human agent.

Product enquiries

Provide product recommendations, cross sell, pricing, availabilty, discounts and promotions.

Customer support

Guide customers through login issues and support them with updating account details like password, telephone number, or email address.
Your Chatbot, Your Prompts

Personalised customer interactions chatbot

Trained AI Chatbot to analyse customer data and preferences to provide personalised responses and recommendations, making each interaction unique and relevant.

  • Advanced understanding AIXL can understand the context of conversations, providing relevant and accurate responses.
  • Speech recognition We uses state-of-the-art AI speech recognition tech to accurately interpret and respond to customer queries.
  • Multiple languages Using the best AI technology, AI Chatbot can communicate in multiple languages.
Why Choose AIXL?

Discover everything
you can do with AIXL

Explore our suite of features designed to streamline your operations, drive sales, and enhance customer satisfaction.

Machine Learning

The AI system learns and improves from each interaction, enhancing its ability to handle future calls.

Customizable Workflows

Design automated workflows for different service processes, such as sales and customer support

Advanced Understanding

Natural Language Processing allows AI agents to understand and process human language, making interactions feel more human and intuitive.

Third-Party Integrations

Connect with various third-party applications and services to enhance functionality and streamline workflows.

Secure Data Handling

Our platform is built on highly secured infrastructure and maintains compliance with industry regulations and standards, such as GDPR or HIPAA.

Speech Recognition

Our platform uses state-of-the-art speech recognition technology to accurately interpret and respond to spoken queries.
Launch With Ease

Start your free trial today
and watch your business grow

Dive into seamless automation, impeccable customer interactions, and effortless integrations.

Start free trial